We recently got a call on our emergency service line. A local Real Estate company said they could not make calls or receive calls. When customers called all the heard was ringing. The office with 30 Realtors was now out of business. The problem was the phone system had finally crashed, and our technicians were not able to bring it back. The phone system was 16 years old. No parts were available to fix the system. We had to replace everything with new equipment. The new phone system had to be flown in overnight. The customer asked how much will that cost, and all we said was “does it matter”. We were able to get the main line forwarded to a cell phone. It was overwhelming to handle the call volume on a cell phone for a company that size. A lot of business was being lost Read More . . .