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OfficeServ DataView

Samsung's solution for live monitoring and historical reporting. The OfficeServ DataView application provides comprehensive information and statistics, giving call centers increased functionality and greater efficiency.
For more information, please download the OfficeServ Dataview Brochure ( 249KB pdf).
OfficeServ Operator

Complete call control solution for business operators and receptionists. A member of Samsung OfficeServ CTI Applications, OfficeServ Operator is a PC-based Auto Attendant Console solution for your company. Combined with a Samsung iDCS phone system, this Windows-based application will help your business manage high-volume call traffic professionally and smoothly.
For more information, please download the OfficeServ Operator Brochure (630KB pdf).
OfficeServ Link and OfficeServ EasySet

OfficeServ Link is the core of Samsung's OfficeServ suite of CTI applications. The OfficeServ Link application is a software application that links the Samsung iDCS or OfficeServ 7200 telephone system to a Windows based computer. The OfficeServ EasySet application is a management tool designed to give OfficeServ users a simple and friendly way to configure the features and button assignments of their Samsung digital telephone.
For more information, please download the OfficeServ Link/EasySet Brochure (456KB pdf).
OfficeServ Softphone

Turn your computer into a full featured IP Telephone. Samsung OfficeServ Softphone is a Voice over IP (VoIP) application that enables iDCS 500 IP-Enabled, iDCS 100 IP-Enabled, and OfficeServ 7200 system users to communicate with the switch over the LAN or WAN from their PC. This application is ideal solution for telecommuters and road warriors.
For more information, please download the OfficeServ SoftPhone Brochure (608KB pdf).
OfficeServ Call

The iDCS solution for managing the converging business challenges. Samsung OfficeServ Call is a simple-to-use and cost-effective call management application for call logging, contacts, scheduling, and digital telephone programming.
For more information, please download the OfficeServ Call Brochure (451KB pdf).
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